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EMILIE ZHANG

Pink Poppy Flowers
Pink Poppy Flowers

Progressive Insurance  x  CMU MHCI Capstone

Designed & Engineered an AI Product to Streamline Call Center tasks

OttoMate: a dual-screen AI tool contextually updating based on live call context to increase specialist efficiency

Con Alma, Local Pittsburgh Jazz Bar

Attracting More Customers by making Celebrations Special

Led service design project to attract more customers by commemorating special occasions. Designed to fit Con Alma’s brand, budget, and infrastructure.

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MIT Game Lab 

Redesigned ed-tech to work in the realities of a classroom

Led interface redesigns that shipped into production and became the UI foundation for the entire educational game series.

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MIT Media Lab 

Built an interface to operationalize research wearable

Designed the first viable interface for MIT Media Lab's wearable device, contributing into a research paper published and accepted at the ACM ICMI 2022 Conference.

Emilie Zhang

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