Emilie Zhang's Portfolio

THE WAYFAIRNESS NETWORK
MIT Sloan 2022 Annual Hackathon, Audience Award
Program designed to connect Wayfair to URM business owners
Team & My Role
Emilie Zhang, Amory Wakefield, Sergio Muñoz
UX Researcher and UI/UX Designer
Contributions
Designing, market research, creating presentation pitch & marketing materials, creating video
Timeline
April 2-4 2022
Tools
InVision
The challenge given to us from the company Wayfair: How can Wayfair create a system that leverages these employee skillsets to offer pro-bono consultation for URM-owned businesses? Won Audience Award at the MIT Sloan 2022 Hackathon.
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Our Key Goals:
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Allow small businesses to build trust between themselves and with the company to USE the program
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Create a platform to connect these individuals
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Create incentive for Wayfair employees to willingly offer their skills
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My Key Contributions:​
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conducting phone/in-person interviews and research to understand the needs of our customers -- Wayfair AND small business owners
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wrote marketing materials intentionally, crafting a story of our design for the intended audience (including competition pitch)